Account Manager - CH
Sugar Inc., is looking for a Strategic Account Manager to join our growing sales team. This position will coordinate all media planning in partnership with the Account Executive. You will facilitate management of all aspects of the campaign from the pre-sale cycle through the post-sale cycle providing an end-to-end experience for Sugar's advertiser/agency partners. The Account Manager is ultimately responsible for orchestrating internal resources to ensure campaign expectations and contractual obligations are met; as well as, acting as customer advocate and liaise between client and Sugar Sales, Engineering and Editorial teams.
Responsibilities:
- Strategize in partnership with Account Executive to develop new business and grow existing customer base through proactive communication of new or advanced product offerings, or in response to RFPs
- Communicate all aspects of campaign components to relevant internal stakeholders
- Partner closely with Custom Projects’ Manager to gain internal approval and production development timelines
- Partner closely with Sales Operations team to monitor creative implementation and flawless execution
- Build customer relationships, acting as day-to-day point of contact during post-sales cycle
- Analyze and track data for campaign effectiveness
- Conduct regular scheduled conference calls to communicate contracted deliverables and progress to customers’ goals and provide optimization recommendations
- Communicate performance metrics achieved at the end of each campaign
Qualifications:
- BA or equivalent
- 2-4 years account management experience or relevant agency experience
- Online experience
- Advertising or publishing company experience, a plus
- Detail oriented and highly organized
- Ability to multi-task
- Tenacious and proven ability to execute sales campaigns
To apply, please submit a resume (plain text, html or pdf) along with an email to salesjobs@sugarinc.com and put CH_AM as the subject line. The position is full time and is located in Chicago. No phone calls please.